FAQ

The Ins And Outs of How We Do Business

Frequently asked questions

Do I need to clean my home before you arrive?


Absolutely not! Upon arrival, our team members bring cleaning products and equipment to provide an excellent service. Your space will be thorougly cleaned based on the services requested.




Should someone be in the home during my cleaning services?


No, it is not necessary. A majority of our clients leave their home so we can perform our magic. However, if you feel the need to stay home, please feel free to do so!




Can I change my appointment date?


Yes. We understand schedules change. However, please be sure to cancel or reschedule within the 24 hour cancellation policy.




Do you offer carpet cleaning services?


No, we do not. We are looking to incorporate this service in the very near future.





Terms and Conditions

Find The Best Package For Your Budget

Payments Accepted

All payments are accepted via PayPal and Zelle.

Cancellation Policy

In the event that the Client needs to cancel a scheduled cleaning appointment, twenty-four (24) hours notice to Daisy ‘Luxe Cleaning and Concierge Services, LLC is required. Notice may be given by email. Failure to give twenty-four (24) hours notice will result in credit card being charged for full service.

In the event that Daisy ‘Luxe Cleaning and Concierge Services, LLC needs to cancel a scheduled cleaning appointment 24 hours notice will be given to the client. 

Return Policy

Daisy 'Luxe Cleaning and Concierge Services does not offer refunds.  In the unfortunate event that a client is not happy with a service carried out, the issue must be raised with us within 24hrs of completion of the service.  Once we established the claim is reality-based, we will rectify the issues at no extra cost to the client within 48hrs.

Satisfaction Guarantee

Daisy 'Luxe Cleaning and Concierge Services, LLC is committed to providing thorough house and commercial cleaning services for our valued customers. In order to accomplish this goal, we adhere to strict standards that remain consistent across the board.